Remote Support

Click the blue download button to the right. When asked to save or run the file, click Run.

If you saved the file, when the download is complete run the RemoteSupport.exe file you just downloaded.

Once the remote support application opens please provide the ID and password to your technical support representitve.

Alternative Agents

Please use the button for the right if you are requesting support on a Mac computer.

Please use the buttons to the right if the above options do not work.